These conditions are valid from 5/02/2019 to 3/11/2019 and aim to inform about the booking and cancellations conditions at our hotel, as well as your responsibilities. The hotel's rules of procedure apply to all bookings. The payment of a deposit or the guaranteeing of a booking with a credit card entail the acceptance of the hotel’s general sales conditions and rules of procedure.
The prices indicated are inclusive of VAT and are per room and per night. Tourist taxes are not included in the room price. Your booking is made for a defined number of people per room and for the chosen date. To ensure the building's safety rules, you must not under any circumstances accommodate any additional people.
BOOKING AND GUARANTEE
The booking and the stay's contract only come into effect after the payment of the deposit, except for last-minute bookings guaranteed by your credit card (number with expiry date and security code valid up to the day of departure). * for one night €40 * for a short stay of 2 to 3 nights, the amount of the deposit is equal to the cost of the first night. * for a long stay (more than 3 nights) the amount of the deposit is equal to the 30% of the stay.
Deposits are deductible at the end of your stay. Any bookings without a guarantee are maintained until 6 pm. After this time, the hotel reserves the right to rent out the room to another person without prior notice.
Our preferential offers, such as our promotions, special offers, early and last-minute bookings proposed exclusively by the hotel on its website or by telephone may not be combined. In some cases, they are subject to specific booking and cancellation conditions about which the customer must be informed in advance.
In the case of a late arrival, the total amount of the nights not paid remains owing.
40% of the price of the room per night shortened will be invoiced for any early departure if the reception is informed before 11 am the day before. If this time is not respected, 100% of the next night and 40% of the remaining nights will be invoiced to the guest.
A penalty will be owing in the case of a cancellation after 6 pm (local time) on the day of arrival or in the case of a no show. This penalty will be equal to the amount of the deposit for a booking of more than 3 days, or the amount of one night for stays of less than 3 days.
The Hôtel de la Plage offers you a selection of different types of offers for your booking which are sometimes subject to specific cancellation conditions. For room reservations which do not have any specific cancellation conditions, the conditions below will apply: * cancellation more than 21 days before your date of arrival, we refund the deposit. * cancellation between 21 and 15 days before your date of arrival, we keep 50% of the deposit. * cancellation less than 15 days before your date of arrival, the total amount of the deposit is retained.
ACCESS TO ROOMS
Rooms are available from 3 pm on the day of arrival and should be vacated by 11.30 am on the day of departure. If the customer wishes to keep his room after 11.30 am on the day of departure, he must ask at reception at least 24 hours in advance. A sum equivalent to 50% of the night will be invoiced. A late departure will only be granted if the hotel's availability allows it. Any departure after midday without prior agreement will be invoiced 50% of the following night. No departures are possible after 6 pm.
We accept small dogs (-5kg) only on request and subject to conditions; The owner is responsible for his animal's good behaviour in the grounds and the hotel. Any damage will be invoiced. A leash is required at all times in the grounds and inside the hotel. Your pet must not be left in the room on its own. A €10 supplement is applied to the room rate.
Payments can be made in euros by personal cheque or traveller's cheques for France only or by Visa, Eurocard/Mastercard credit cards. For stays over seven days, a weekly invoice will be payable on site by the guest and the balance will be payable at the end of the stay.
It is strictly forbidden to smoke in rooms for obvious safety reasons and for the respect of following guests. It is possible to smoke on balconies with the windows closed, a special shelter for smokers is available outside the hotel. It is also forbidden to eat in rooms, except breakfasts served by us. During bar opening hours, we offer sweet and savoury snacks. Our restaurant partners are available near the hotel. Any failure to comply with these rules will entail the invoicing of a set sum of €100 for the room's complete cleaning and bactericidal disinfection.